The AI phone receptionist for wellness centres and spas
In a spa the phone is the only sound out of place. The assistant answers for you, books circuits and treatments and sends every booking to your WhatsApp.
A wellness centre sells time: a two hour circuit, a fifty minute massage, a cabin free for two people. All of that has to be explained on the phone, and reception cannot raise its voice. Rispondly's assistant answers in Italian, knows your durations and your capacity, offers the free entry times and notes down who is coming with a gift voucher.
What happens today
Without an assistant
- The questions are long: what the circuit includes, how long it lasts, what to bring.
- Calls come in late in the afternoon, while reception is walking guests to the cabins.
- Someone holding a gift calls, finds nobody and puts the visit off for a month.
- On full days the line stays engaged and couples book somewhere else.
With the assistant
- Durations and capacity
- Vouchers and gift boxes
- The quiet room stays quiet
- Instructions before arrival
What the assistant says on the phone
Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.
Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.
What changes with Rispondly
Circuits, massages, rituals for two: the assistant knows how long each treatment runs and how many guests fit in each slot.
Callers with a gift read out the code, the assistant records it and you find it next to the booking.
No ringtone between the loungers and the sauna: the call goes to the assistant and reception reads it later.
What to bring, how early to arrive, whether a swimsuit is needed: the assistant repeats it for every guest.
Pick a plan.
Final monthly prices, no VAT added (Italian flat rate scheme). 14 days free on every plan, cancel anytime.
Starter
29.99 €/monthFor businesses with few calls that want to try it
- 80 call minutes per month
- 1 connected number
- Bookings on WhatsApp
- Answer modes and transfer to you
- Support in Italian and English
Beyond included minutes: 0.25 EUR per minute
Try free for 14 daysBase
69.99 €/monthFor a salon or practice with one line
- 250 call minutes per month
- 1 connected number
- Bookings on WhatsApp
- Answer modes and transfer to you
- Support in Italian and English
Beyond included minutes: 0.19 EUR per minute
Try free for 14 daysPro
129.99 €/monthFor more lines or a connected calendar
- 600 call minutes per month
- 2 connected numbers
- Google Calendar integration
- Everything in Base
- Priority support
Beyond included minutes: 0.15 EUR per minute
Try free for 14 daysCustom
CustomFor medical centres, chains and multiple locations
- Custom minutes and numbers
- Integration with your booking software
- Multiple scripts per location
- Dedicated contract and invoicing
The trial lasts 14 days: you enter a card, the first charge comes only after that, and you can cancel any time. Calls are billed per second. A typical booking takes 60 to 90 seconds: 80 minutes cover roughly 55 calls a month, 250 minutes roughly 180.
Frequently asked questions
Can it sell an entry or a voucher over the phone?
How does it handle couples and groups?
Does it answer callers from abroad?
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Try it with your own services
Call the demo and hear the assistant take an appointment. Then we put it on your number, with your price list and your hours.