The AI phone receptionist for wellness centres and spas
In a spa the phone is the only sound out of place. The assistant answers for you, books circuits and treatments and sends every booking to your WhatsApp.
A wellness centre sells time: a two hour circuit, a fifty minute massage, a cabin free for two people. All of that has to be explained on the phone, and reception cannot raise its voice. Rispondly's assistant answers in Italian, knows your durations and your capacity, offers the free entry times and notes down who is coming with a gift voucher.
What happens today
- The questions are long: what the circuit includes, how long it lasts, what to bring.
- Calls come in late in the afternoon, while reception is walking guests to the cabins.
- Someone holding a gift calls, finds nobody and puts the visit off for a month.
- On full days the line stays engaged and couples book somewhere else.
What the assistant says on the phone
Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.
What changes with Rispondly
Durations and capacity
Circuits, massages, rituals for two: the assistant knows how long each treatment runs and how many guests fit in each slot.
Vouchers and gift boxes
Callers with a gift read out the code, the assistant records it and you find it next to the booking.
The quiet room stays quiet
No ringtone between the loungers and the sauna: the call goes to the assistant and reception reads it later.
Instructions before arrival
What to bring, how early to arrive, whether a swimsuit is needed: the assistant repeats it for every guest.
One clear price, less than one missed call a day
Monthly prices ex VAT. No setup fee, no minimum term. The first month is free for the first ten businesses.
Base
For a salon or practice with one line
- 250 call minutes per month
- 1 connected number
- Bookings on WhatsApp
- Answer modes and transfer to you
- Support in Italian and English
Beyond included minutes: 0.19 EUR per minute
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For more lines or a connected calendar
- 600 call minutes per month
- 2 connected numbers
- Google Calendar integration
- Everything in Base
- Priority support
Beyond included minutes: 0.15 EUR per minute
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For medical centres, chains and multiple locations
- Custom minutes and numbers
- Integration with your booking software
- Multiple scripts per location
- Dedicated contract and invoicing
Calls are billed per second. A typical booking takes 60 to 90 seconds: 250 minutes cover roughly 180 calls a month.
Frequently asked questions
Can it sell an entry or a voucher over the phone?
How does it handle couples and groups?
Does it answer callers from abroad?
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Try it with your own services
We call you with an assistant built on your price list. You book like a customer and watch the booking land on WhatsApp.