AI phone receptionist for small businesses

The AI switchboard for small hotels and B&Bs

People looking for a room telephone, and when nobody picks up they try the next place. The assistant answers day and night, in the guest's language, and passes it on.

The AI switchboard for small hotels and B&Bs

In a small property the desk closes in the evening, but the calls do not: delayed trains, availability questions, guests standing in front of a locked door. The assistant opens in Italian and follows the caller into his own language, explains hours, breakfast and parking, takes dates and contact details and leaves you the message on WhatsApp.

What happens today

  • At eleven at night the desk is empty, but the phone rings all the same.
  • A foreign guest tries in English, gets no answer and books through a portal.
  • Anyone arriving after midnight rings your mobile while you are at dinner.
  • Breakfast, parking, check in time: the same questions every single day.
Listen

What the assistant says on the phone

Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.

Listen to the call
0:00 / 0:00
Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.
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Transcript
AssistantHotel Le Rondini, good evening. I am the property's virtual assistant, how can I help you?
CustomerI am arriving tonight but my train is late, I will be there around half past midnight.
AssistantThat is fine, I will note an arrival after midnight. Could you confirm the surname on the booking?
CustomerFerrari, two nights.
AssistantThank you Mr Ferrari. I am telling the property about your arrival now and sending you a confirmation. Safe trip.
Hotels and B&Bs

What changes with Rispondly

The night is covered

After ten in the evening there is nobody at the desk: the assistant answers anyway, notes the request and leaves you a message ready for the morning.

Follows the guest's language

It opens in Italian and carries on in English, German, French or Spanish when the caller starts there, without asking anyone to repeat.

The everyday questions

Check in time, breakfast, parking, pets, how to get there from the station: it answers with the information from your own property.

The request arrives written

Dates, number of guests, name and phone number reach your WhatsApp: you look at availability and confirm in one line.

Pricing

One clear price, less than one missed call a day

Monthly prices ex VAT. No setup fee, no minimum term. The first month is free for the first ten businesses.

Base

For a salon or practice with one line

  • 250 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English
69.99 EUR
/month

Beyond included minutes: 0.19 EUR per minute

Start for free

Pro

For more lines or a connected calendar

  • 600 call minutes per month
  • 2 connected numbers
  • Google Calendar integration
  • Everything in Base
  • Priority support
129.99 EUR
/month

Beyond included minutes: 0.15 EUR per minute

Start for free

Custom

For medical centres, chains and multiple locations

  • Custom minutes and numbers
  • Integration with your booking software
  • Multiple scripts per location
  • Dedicated contract and invoicing
Custom
Let's talk

Calls are billed per second. A typical booking takes 60 to 90 seconds: 250 minutes cover roughly 180 calls a month.

Frequently asked questions

Can it confirm a room and take payment?
No, and that is a choice rather than a technical limit: the rate and the confirmation stay with you. The assistant collects dates, guest numbers and contacts, and card details are never asked for on the phone.
How does it know whether I have a free room?
It does not, because it cannot see your channel manager, so it never tells a guest there is space. It takes the request and alerts you; you check availability before calling back.
What happens if the guest speaks only German?
The assistant recognises the language in the first sentences and stays in German to the end of the call. The message you receive is still in Italian, with name, dates and request.

Try it with your own services

We call you with an assistant built on your price list. You book like a customer and watch the booking land on WhatsApp.