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AI phone receptionist

The AI switchboard for small hotels and B&Bs

People looking for a room telephone, and when nobody picks up they try the next place. The assistant answers day and night, in the guest's language, and passes it on.

Call and talk to the assistant055 465 2646Listen to a call
Call in progressHotels and B&Bs · 0:41
Hotel Le Rondini, good evening. I am the property's virtual assistant, how can I help you?
I am arriving tonight but my train is late, I will be there around half past midnight.
That is fine, I will note an arrival after midnight. Could you confirm the surname on the booking?
New bookingHotels and B&Bs

In a small property the desk closes in the evening, but the calls do not: delayed trains, availability questions, guests standing in front of a locked door. The assistant opens in Italian and follows the caller into his own language, explains hours, breakfast and parking, takes dates and contact details and leaves you the message on WhatsApp.

What happens today

Without an assistant

  • At eleven at night the desk is empty, but the phone rings all the same.
  • A foreign guest tries in English, gets no answer and books through a portal.
  • Anyone arriving after midnight rings your mobile while you are at dinner.
  • Breakfast, parking, check in time: the same questions every single day.

With the assistant

  • The night is covered
  • Follows the guest's language
  • The everyday questions
  • The request arrives written
Listen to the call

What the assistant says on the phone

Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.

Hotels and B&Bs
Listen to the call
0:00 / 0:00

Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.

Hotel Le Rondini, good evening. I am the property's virtual assistant, how can I help you?
I am arriving tonight but my train is late, I will be there around half past midnight.
That is fine, I will note an arrival after midnight. Could you confirm the surname on the booking?
Ferrari, two nights.
Thank you Mr Ferrari. I am telling the property about your arrival now and sending you a confirmation. Safe trip.
Hotels and B&Bs

What changes with Rispondly

The night is covered

After ten in the evening there is nobody at the desk: the assistant answers anyway, notes the request and leaves you a message ready for the morning.

Follows the guest's language

It opens in Italian and carries on in English, German, French or Spanish when the caller starts there, without asking anyone to repeat.

The everyday questions

Check in time, breakfast, parking, pets, how to get there from the station: it answers with the information from your own property.

The request arrives written

Dates, number of guests, name and phone number reach your WhatsApp: you look at availability and confirm in one line.

Pricing

Pick a plan.

Final monthly prices, no VAT added (Italian flat rate scheme). 14 days free on every plan, cancel anytime.

Starter

29.99 €/month

For businesses with few calls that want to try it

  • 80 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English

Beyond included minutes: 0.25 EUR per minute

Try free for 14 days

Base

69.99 €/month

For a salon or practice with one line

  • 250 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English

Beyond included minutes: 0.19 EUR per minute

Try free for 14 days
Most popular

Pro

129.99 €/month

For more lines or a connected calendar

  • 600 call minutes per month
  • 2 connected numbers
  • Google Calendar integration
  • Everything in Base
  • Priority support

Beyond included minutes: 0.15 EUR per minute

Try free for 14 days

Custom

Custom

For medical centres, chains and multiple locations

  • Custom minutes and numbers
  • Integration with your booking software
  • Multiple scripts per location
  • Dedicated contract and invoicing
Let's talk

The trial lasts 14 days: you enter a card, the first charge comes only after that, and you can cancel any time. Calls are billed per second. A typical booking takes 60 to 90 seconds: 80 minutes cover roughly 55 calls a month, 250 minutes roughly 180.

Frequently asked questions

Can it confirm a room and take payment?
No, and that is a choice rather than a technical limit: the rate and the confirmation stay with you. The assistant collects dates, guest numbers and contacts, and card details are never asked for on the phone.
How does it know whether I have a free room?
It does not, because it cannot see your channel manager, so it never tells a guest there is space. It takes the request and alerts you; you check availability before calling back.
What happens if the guest speaks only German?
The assistant recognises the language in the first sentences and stays in German to the end of the call. The message you receive is still in Italian, with name, dates and request.

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Try it with your own services

Call the demo and hear the assistant take an appointment. Then we put it on your number, with your price list and your hours.

Call and talk to the assistant055 465 2646