AI phone receptionist for small businesses

The AI phone receptionist for psychologists and therapists

Someone calling a psychologist for the first time has thought about it for weeks. The assistant answers calmly, books the session and asks only for a name and a number.

The AI phone receptionist for psychologists and therapists

During a session the phone does not exist, and whoever calls at that moment rarely tries again. Often it is the first call, the hardest one to make. Rispondly's assistant answers in Italian in a quiet voice, explains how the first consultation works, offers the free slots and leaves you a name and a number. It asks nothing about the reason.

What happens today

  • Sessions fill exactly the hours when people pick up the phone.
  • First time callers try once, and then let it go.
  • Calling back an unknown number at home or at work makes the patient uncomfortable.
  • Between two sessions you have ten minutes, not half an hour of phone calls.
Listen

What the assistant says on the phone

Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.

Listen to the call
0:00 / 0:00
Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.
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Transcript
AssistantDottoressa Neri's practice, good morning. I am the virtual assistant of the Neri practice. How can I help you?
CustomerI would like to make an appointment, it is my first time.
AssistantOf course. The first consultation lasts fifty minutes. I have Tuesday at 16:00 or Thursday at 18:00. Which suits you better?
CustomerThursday at 18:00. My name is Marta.
AssistantAll right Marta, first consultation on Thursday at 18:00. I will also send you the address of the practice in a message. See you Thursday.
Psychologists and therapists

What changes with Rispondly

No clinical questions

The assistant asks for a name, a contact and whether it is a first consultation. The reason is something you hear in the room.

The right tone

A calm voice, an unhurried pace, no insistence. If the caller would rather be called back, the assistant writes that down and ends there.

Silence during the session

For the whole appointment the phone goes to the assistant, and you read the requests when it is over.

Only what is needed

A name and a number, nothing else. The less you collect, the less you have to protect.

Pricing

One clear price, less than one missed call a day

Monthly prices ex VAT. No setup fee, no minimum term. The first month is free for the first ten businesses.

Base

For a salon or practice with one line

  • 250 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English
69.99 EUR
/month

Beyond included minutes: 0.19 EUR per minute

Start for free

Pro

For more lines or a connected calendar

  • 600 call minutes per month
  • 2 connected numbers
  • Google Calendar integration
  • Everything in Base
  • Priority support
129.99 EUR
/month

Beyond included minutes: 0.15 EUR per minute

Start for free

Custom

For medical centres, chains and multiple locations

  • Custom minutes and numbers
  • Integration with your booking software
  • Multiple scripts per location
  • Dedicated contract and invoicing
Custom
Let's talk

Calls are billed per second. A typical booking takes 60 to 90 seconds: 250 minutes cover roughly 180 calls a month.

Frequently asked questions

What does it say to someone in crisis on the call?
It follows the words you give us: it says it is not a professional, points to 112 or the emergency room, and flags the call to you straight away.
Does the caller understand they are not talking to a person?
Yes, the assistant introduces itself as the practice's virtual assistant in its very first sentence. It never pretends to be your secretary.
Can it give the price of a session?
Yes, if you give it to us: the fee for the first consultation, for the sessions after it and your rule for cancellations. Nothing else is discussed on the phone.

Try it with your own services

We call you with an assistant built on your price list. You book like a customer and watch the booking land on WhatsApp.