The AI phone receptionist for businesses in Lucca
There is one person behind the counter and the phone does not wait. The assistant takes the call while you finish what you are doing.
Lucca runs on small shops and one-person studios inside the walls, a few minutes from home, with a lunch break that really closes the door. Every ring nobody catches is an appointment that moves to somebody else. Then come the Comics weeks and the summer festival evenings, when half of Europe is walking the streets. The assistant keeps up and passes every request to your WhatsApp.
Why businesses in Lucca choose Rispondly
The busy weeks
Late October and the summer evenings change the pace of the town. The assistant copes with the empty days and with the ones when the phone will not stop.
One person at the counter
While you serve whoever walked in, the call is still answered. Nobody has to be asked to hold.
People from out of town
Visitors here for the walls or for a concert ask about hours and availability in their own language. The assistant carries on in the language it hears.
The number on the sign
The 0583 printed on your shopfront stays as it is: the forward is set with a carrier code and taken off whenever you want.
For people working in Lucca
Every industry has its own script: the services, the usual questions, what to say and what not to say. Pick yours.
Hair salons and barbers
Answer the phone while your hands are in the dye.
Beauty centres
Bookings while you are in the treatment room.
Physiotherapists and massage
No missed calls during a session.
Dental practices
Answers when the receptionist is not there.
Restaurants and pizzerias
Phone bookings even in the middle of service.
Gyms and sports centres
Prices, timetables and free trials without leaving the floor.
Vets
Books check-ups and vaccines while you are in the exam room.
Garages and tyre shops
Appointments for services and tyres without leaving the lift.
Medical centres
Bookings for several specialists, even when reception is swamped.
Barber shops
Pick up even when every chair is busy and people wait.
Hotels and B&Bs
Answer guests at two in the morning, in their own language.
Pizzerias and takeaway
Takes takeaway and tables even at eight on a Friday.
Lawyers and law firms
The first call from a new client is never lost.
Accountants and tax advisers
Document questions stop interrupting your work.
Estate agencies
A caller about a listing books a viewing tomorrow.
Plumbers and electricians
Urgent calls sorted while your hands are in a boiler.
Wellness centres and spas
Bookings and gift vouchers without breaking the quiet.
Psychologists and therapists
A first call answered with care, and never a diagnosis.
Driving schools
Answer the paperwork, fee and exam date questions.
Tattoo studios
The phone rings while the machine is still running.
Dog grooming salons
Take bookings while the dog is in the tub.
One clear price, less than one missed call a day
Monthly prices ex VAT. No setup fee, no minimum term. The first month is free for the first ten businesses.
Base
For a salon or practice with one line
- 250 call minutes per month
- 1 connected number
- Bookings on WhatsApp
- Answer modes and transfer to you
- Support in Italian and English
Beyond included minutes: 0.19 EUR per minute
Start for freePro
For more lines or a connected calendar
- 600 call minutes per month
- 2 connected numbers
- Google Calendar integration
- Everything in Base
- Priority support
Beyond included minutes: 0.15 EUR per minute
Start for freeCustom
For medical centres, chains and multiple locations
- Custom minutes and numbers
- Integration with your booking software
- Multiple scripts per location
- Dedicated contract and invoicing
Calls are billed per second. A typical booking takes 60 to 90 seconds: 250 minutes cover roughly 180 calls a month.
Frequently asked questions
Can it answer only when I am closed?
Does it keep up during the Comics days?
Live demo in Lucca
We come with a tablet: in 20 seconds your business calls you and you book like a customer. Or we do everything remotely.