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AI phone receptionist

The AI phone receptionist for plumbers and electricians

With your hands inside a boiler you cannot pick up, and a caller with a leak rings the second number on the list. The assistant answers and sorts out how urgent it is.

Call and talk to the assistant055 465 2646Listen to a call
Call in progressPlumbers and electricians · 0:41
Good morning, I am the virtual assistant of Idraulica Ferri. How can I help?
I have a leak under the kitchen sink, it has been dripping since this morning.
I see. Does the water still run with the tap closed? If it does I will flag it as urgent and Marco will call you back within the hour.
New bookingPlumbers and electricians

A tradesman works in other people's homes, with the drill running and the phone left in the van. The calls arrive in a block, early in the morning and at seven in the evening. Rispondly's assistant answers in Italian, asks what has broken and where, books the visit in the right slot and sends everything to your WhatsApp.

What happens today

Without an assistant

  • The drill drowns out the ringtone and you see the missed call two hours later.
  • Someone with a water leak leaves no message: they ring the next number.
  • You call back at the end of the day and half of them have already found someone else.
  • Real emergencies get lost among the requests for a quote.

With the assistant

  • Emergency or quote
  • Fault and address in writing
  • Evenings and weekends
  • Call backs that happen
Listen to the call

What the assistant says on the phone

Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.

Plumbers and electricians
Listen to the call
0:00 / 0:00

Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.

Good morning, I am the virtual assistant of Idraulica Ferri. How can I help?
I have a leak under the kitchen sink, it has been dripping since this morning.
I see. Does the water still run with the tap closed? If it does I will flag it as urgent and Marco will call you back within the hour.
Yes, it keeps dripping. I am at via Pisana 14, my name is Sara.
All right Sara, a leak under the sink at via Pisana 14. I am passing it to Marco as urgent, he will call you back within the hour.
Plumbers and electricians

What changes with Rispondly

Emergency or quote

Leaks, a tripped fuse box, a boiler that stopped: two questions and the assistant knows whether you leave now or an appointment is enough.

Fault and address in writing

Name, street, floor, what has broken: it all lands on WhatsApp, so you know what to load in the van before you move.

Evenings and weekends

At night and on Sundays the assistant keeps answering and only flags what cannot wait until Monday.

Call backs that happen

Callers are told when you will ring them. You find the list already in order, without listening to ten voicemails.

Pricing

Pick a plan.

Final monthly prices, no VAT added (Italian flat rate scheme). 14 days free on every plan, cancel anytime.

Starter

29.99 €/month

For businesses with few calls that want to try it

  • 80 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English

Beyond included minutes: 0.25 EUR per minute

Try free for 14 days

Base

69.99 €/month

For a salon or practice with one line

  • 250 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English

Beyond included minutes: 0.19 EUR per minute

Try free for 14 days
Most popular

Pro

129.99 €/month

For more lines or a connected calendar

  • 600 call minutes per month
  • 2 connected numbers
  • Google Calendar integration
  • Everything in Base
  • Priority support

Beyond included minutes: 0.15 EUR per minute

Try free for 14 days

Custom

Custom

For medical centres, chains and multiple locations

  • Custom minutes and numbers
  • Integration with your booking software
  • Multiple scripts per location
  • Dedicated contract and invoicing
Let's talk

The trial lasts 14 days: you enter a card, the first charge comes only after that, and you can cancel any time. Calls are billed per second. A typical booking takes 60 to 90 seconds: 80 minutes cover roughly 55 calls a month, 250 minutes roughly 180.

Frequently asked questions

How does it know a call is urgent?
By the rules you give us: which faults count as urgent, in which hours and for which area. Outside those rules it takes the details and books an ordinary appointment.
Can it quote a price for the job?
It gives the call-out fee, if you leave us the figure. The rest depends on the fault, and the assistant says so: the quote is yours to make on site.
Will it put a call through while I am driving?
Only if you want it to. You can send every call to the assistant, or only the ones you do not answer after twenty seconds, using your carrier code.

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Try it with your own services

Call the demo and hear the assistant take an appointment. Then we put it on your number, with your price list and your hours.

Call and talk to the assistant055 465 2646