AI phone receptionist

The AI assistant on the pizzeria phone

At eight on Friday the oven is full and the phone never stops. The assistant answers, takes the takeaway with a pickup time and writes down the evening's tables.

Call in progressPizzerias and takeaway · 0:41
Pizzeria Il Grano, good evening. I am the pizzeria's virtual assistant, go ahead.
Two margheritas and one diavola to collect, for tonight.
Two margheritas and one diavola. We are busy tonight, they will be ready at 8:45 pm: does that time suit you?
New bookingPizzerias and takeaway

A pizzeria's calls pile into two hours: the table booking and the collection order land in the same minute, exactly when nobody in the room has a free hand. The assistant answers in Italian, knows the menu and how many pizzas leave the oven in an hour, tells the caller when the order is ready and sends pickups and bookings to WhatsApp.

What happens today

Without an assistant

  • At half past eight two lines ring while pizzas go in, and nobody can pick up.
  • The caller who wants takeaway hangs up after four rings and orders elsewhere.
  • An order taken in a hurry reaches the kitchen with no name and no number.
  • The one answering is the youngster on the floor, while the tables wait to order.

With the assistant

  • Gives a pickup time
  • Takeaway and tables together
  • Reads the order back
  • Even with the oven off
Listen to the call

What the assistant says on the phone

Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.

Pizzerias and takeaway
Listen to the call
0:00 / 0:00

Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.

Pizzeria Il Grano, good evening. I am the pizzeria's virtual assistant, go ahead.
Two margheritas and one diavola to collect, for tonight.
Two margheritas and one diavola. We are busy tonight, they will be ready at 8:45 pm: does that time suit you?
Yes, that is fine. My name is Elisa.
Thank you Elisa, three pizzas to collect at 8:45 pm. The order is going to the pizzeria right now.
Pizzerias and takeaway

What changes with Rispondly

Gives a pickup time

You tell us how many pizzas the oven turns out in an hour: the assistant counts what is already ordered and quotes a time it can keep, not a guess.

Takeaway and tables together

Collection orders and bookings arrive in the same message, kept apart and sorted by time, so the floor reads one line and knows what is coming.

Reads the order back

Before it ends the call it repeats the pizzas, the extras, the gluten free one and the name. What reaches the pizzeria is what the caller said.

Even with the oven off

In the afternoon, on the closing day and after the last batch, the assistant keeps taking tables for the evenings ahead.

Pricing

Pick a plan.

Final monthly prices, no VAT added (Italian flat rate scheme). 14 days free on every plan, cancel anytime.

Starter

29.99 €/month

For businesses with few calls that want to try it

  • 80 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English

Beyond included minutes: 0.25 EUR per minute

Try free for 14 days

Base

69.99 €/month

For a salon or practice with one line

  • 250 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English

Beyond included minutes: 0.19 EUR per minute

Try free for 14 days
Most popular

Pro

129.99 €/month

For more lines or a connected calendar

  • 600 call minutes per month
  • 2 connected numbers
  • Google Calendar integration
  • Everything in Base
  • Priority support

Beyond included minutes: 0.15 EUR per minute

Try free for 14 days

Custom

Custom

For medical centres, chains and multiple locations

  • Custom minutes and numbers
  • Integration with your booking software
  • Multiple scripts per location
  • Dedicated contract and invoicing
Let's talk

The trial lasts 14 days: you enter a card, the first charge comes only after that, and you can cancel any time. Calls are billed per second. A typical booking takes 60 to 90 seconds: 80 minutes cover roughly 55 calls a month, 250 minutes roughly 180.

Frequently asked questions

How does it know the oven is already full?
It cannot see it. You give us a ceiling of pizzas per time slot and the assistant respects it: once the limit is reached it moves the pickup later, or says takeaway is closed for tonight.
Does it handle home delivery as well?
It takes the address, the phone number and the order and sends you everything. Give us the streets or districts you cover and it tells the caller whether he is inside the zone, or offers collection.
What about questions on dough and allergies?
It answers from the menu you gave us: flours, proving time, what goes on each pizza. On a serious allergy it does not improvise: it transfers the call or notes that you must ring back.

Try it with your own services

Call the demo and hear the assistant take an appointment. Then we put it on your number, with your price list and your hours.