AI phone receptionist for small businesses

The AI assistant on the pizzeria phone

At eight on Friday the oven is full and the phone never stops. The assistant answers, takes the takeaway with a pickup time and writes down the evening's tables.

The AI assistant on the pizzeria phone

A pizzeria's calls pile into two hours: the table booking and the collection order land in the same minute, exactly when nobody in the room has a free hand. The assistant answers in Italian, knows the menu and how many pizzas leave the oven in an hour, tells the caller when the order is ready and sends pickups and bookings to WhatsApp.

What happens today

  • At half past eight two lines ring while pizzas go in, and nobody can pick up.
  • The caller who wants takeaway hangs up after four rings and orders elsewhere.
  • An order taken in a hurry reaches the kitchen with no name and no number.
  • The one answering is the youngster on the floor, while the tables wait to order.
Listen

What the assistant says on the phone

Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.

Listen to the call
0:00 / 0:00
Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.
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Transcript
AssistantPizzeria Il Grano, good evening. I am the pizzeria's virtual assistant, go ahead.
CustomerTwo margheritas and one diavola to collect, for tonight.
AssistantTwo margheritas and one diavola. We are busy tonight, they will be ready at 8:45 pm: does that time suit you?
CustomerYes, that is fine. My name is Elisa.
AssistantThank you Elisa, three pizzas to collect at 8:45 pm. The order is going to the pizzeria right now.
Pizzerias and takeaway

What changes with Rispondly

Gives a pickup time

You tell us how many pizzas the oven turns out in an hour: the assistant counts what is already ordered and quotes a time it can keep, not a guess.

Takeaway and tables together

Collection orders and bookings arrive in the same message, kept apart and sorted by time, so the floor reads one line and knows what is coming.

Reads the order back

Before it ends the call it repeats the pizzas, the extras, the gluten free one and the name. What reaches the pizzeria is what the caller said.

Even with the oven off

In the afternoon, on the closing day and after the last batch, the assistant keeps taking tables for the evenings ahead.

Pricing

One clear price, less than one missed call a day

Monthly prices ex VAT. No setup fee, no minimum term. The first month is free for the first ten businesses.

Base

For a salon or practice with one line

  • 250 call minutes per month
  • 1 connected number
  • Bookings on WhatsApp
  • Answer modes and transfer to you
  • Support in Italian and English
69.99 EUR
/month

Beyond included minutes: 0.19 EUR per minute

Start for free

Pro

For more lines or a connected calendar

  • 600 call minutes per month
  • 2 connected numbers
  • Google Calendar integration
  • Everything in Base
  • Priority support
129.99 EUR
/month

Beyond included minutes: 0.15 EUR per minute

Start for free

Custom

For medical centres, chains and multiple locations

  • Custom minutes and numbers
  • Integration with your booking software
  • Multiple scripts per location
  • Dedicated contract and invoicing
Custom
Let's talk

Calls are billed per second. A typical booking takes 60 to 90 seconds: 250 minutes cover roughly 180 calls a month.

Frequently asked questions

How does it know the oven is already full?
It cannot see it. You give us a ceiling of pizzas per time slot and the assistant respects it: once the limit is reached it moves the pickup later, or says takeaway is closed for tonight.
Does it handle home delivery as well?
It takes the address, the phone number and the order and sends you everything. Give us the streets or districts you cover and it tells the caller whether he is inside the zone, or offers collection.
What about questions on dough and allergies?
It answers from the menu you gave us: flours, proving time, what goes on each pizza. On a serious allergy it does not improvise: it transfers the call or notes that you must ring back.

Try it with your own services

We call you with an assistant built on your price list. You book like a customer and watch the booking land on WhatsApp.