The AI phone receptionist for vets and veterinary clinics
In the exam room you cannot answer, and the owner calling for a vaccine does not call back. The assistant books the appointment, recognises emergencies and notifies you on WhatsApp.
A veterinary clinic gets calls for vaccines, check-ups, neutering and, sometimes, real emergencies. Rispondly's assistant answers in Italian with a natural voice, books routine visits with the durations you set and passes emergencies straight to the on-call number.
What happens today
Without an assistant
- The phone rings while you are examining and the animal will not wait.
- Owners call in the evening and at weekends, when the clinic is closed.
- A real emergency lands on the voicemail with the routine requests.
- Calling back every missed number eats the time between visits.
With the assistant
- Routine booked, emergencies passed to you
- Knows your rules
- Bookings after hours
- Everything on WhatsApp
What the assistant says on the phone
Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.
Audio rendered with the assistant's voice. The call is in Italian, as it would be on the phone.
What changes with Rispondly
Vaccines, check-ups and neutering go into the diary. If the owner describes an emergency, the call goes straight to the on-call number.
Durations by visit type, hours by species, surgery days: the assistant only books where there really is room.
In the evening and at weekends the assistant keeps booking appointments for opening days.
Owner's name, animal's name, reason, day and time reach the clinic's WhatsApp within seconds.
Pick a plan.
Final monthly prices, no VAT added (Italian flat rate scheme). 14 days free on every plan, cancel anytime.
Starter
29.99 €/monthFor businesses with few calls that want to try it
- 80 call minutes per month
- 1 connected number
- Bookings on WhatsApp
- Answer modes and transfer to you
- Support in Italian and English
Beyond included minutes: 0.25 EUR per minute
Try free for 14 daysBase
69.99 €/monthFor a salon or practice with one line
- 250 call minutes per month
- 1 connected number
- Bookings on WhatsApp
- Answer modes and transfer to you
- Support in Italian and English
Beyond included minutes: 0.19 EUR per minute
Try free for 14 daysPro
129.99 €/monthFor more lines or a connected calendar
- 600 call minutes per month
- 2 connected numbers
- Google Calendar integration
- Everything in Base
- Priority support
Beyond included minutes: 0.15 EUR per minute
Try free for 14 daysCustom
CustomFor medical centres, chains and multiple locations
- Custom minutes and numbers
- Integration with your booking software
- Multiple scripts per location
- Dedicated contract and invoicing
The trial lasts 14 days: you enter a card, the first charge comes only after that, and you can cancel any time. Calls are billed per second. A typical booking takes 60 to 90 seconds: 80 minutes cover roughly 55 calls a month, 250 minutes roughly 180.
Frequently asked questions
How does it recognise an emergency?
Can it handle several vets and rooms?
Does it ask for clinical information about the animal?
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Try it with your own services
Call the demo and hear the assistant take an appointment. Then we put it on your number, with your price list and your hours.