The AI phone receptionist for vets and veterinary clinics
In the exam room you cannot answer, and the owner calling for a vaccine does not call back. The assistant books the appointment, recognises emergencies and notifies you on WhatsApp.
A veterinary clinic gets calls for vaccines, check-ups, neutering and, sometimes, real emergencies. Rispondly's assistant answers in Italian with a natural voice, books routine visits with the durations you set and passes emergencies straight to the on-call number.
What happens today
- The phone rings while you are examining and the animal will not wait.
- Owners call in the evening and at weekends, when the clinic is closed.
- A real emergency lands on the voicemail with the routine requests.
- Calling back every missed number eats the time between visits.
What the assistant says on the phone
Natural voice, handles interruptions, one question at a time. It always says it is a virtual assistant, as the law requires. If the request is complicated, it transfers the call to you or takes a message.
What changes with Rispondly
Routine booked, emergencies passed to you
Vaccines, check-ups and neutering go into the diary. If the owner describes an emergency, the call goes straight to the on-call number.
Knows your rules
Durations by visit type, hours by species, surgery days: the assistant only books where there really is room.
Bookings after hours
In the evening and at weekends the assistant keeps booking appointments for opening days.
Everything on WhatsApp
Owner's name, animal's name, reason, day and time reach the clinic's WhatsApp within seconds.
One clear price, less than one missed call a day
Monthly prices ex VAT. No setup fee, no minimum term. The first month is free for the first ten businesses.
Base
For a salon or practice with one line
- 250 call minutes per month
- 1 connected number
- Bookings on WhatsApp
- Answer modes and transfer to you
- Support in Italian and English
Beyond included minutes: 0.19 EUR per minute
Start for freePro
For more lines or a connected calendar
- 600 call minutes per month
- 2 connected numbers
- Google Calendar integration
- Everything in Base
- Priority support
Beyond included minutes: 0.15 EUR per minute
Start for freeCustom
For medical centres, chains and multiple locations
- Custom minutes and numbers
- Integration with your booking software
- Multiple scripts per location
- Dedicated contract and invoicing
Calls are billed per second. A typical booking takes 60 to 90 seconds: 250 minutes cover roughly 180 calls a month.
Frequently asked questions
How does it recognise an emergency?
Can it handle several vets and rooms?
Does it ask for clinical information about the animal?
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Try it with your own services
We call you with an assistant built on your price list. You book like a customer and watch the booking land on WhatsApp.